I watched Marc's recent appearance on CNBC with great interest where he addressed the market's near-term volatility (YouTube link).
"I’m mentoring these CEOs and I’m telling them there’s things they must do right now. Number one, they must move to long-term contracts…. secure the relationships with your customers. Don’t allow this kind of short-term volatility to effect your revenue or cash flow."
- Marc Benioff
This is precisely the buyer experience iDialogue enables, the ability to generate multi-quotes from a single opportunity and give the buyer a rich, personalized experience to review their options and quickly commit to a long-term contract.
"A great Buyer Experience starts with a great Employee Experience."
From a Salesforce opportunity, a Sales Rep can quickly configure a multi-quote room with options for 1, 2, or 3 year contracts.
A personalized quote room link is shared with the buyer (via iDialogue enhanced quote emails) where the buyer can review contract options, pricing calculators, and product brochures.
For any CEOs, Revenue Ops, or Sales Executives looking for a pre-built playbook for long-term contracts, please feel free to contact me anytime email@example.com.
A headless content management system, or sometimes called an "API First" CMS, decouples the front end clients, aka “heads”, from the backend “body”.
This is in contrast to Web 1.0 content management systems that were more monolithic and primarily evolved from desktop website content only.
Examples of how this technical architecture delivers business value:
The iDialogue API is an example of a headless CMS that primarily uses Salesforce as the backend, plus connects with other best-of-breed web services.
Example of front-end apps using the iDialogue API:
All of the above front ends are centrally supported through a single API.
The iDialogue API also proxies access to various back ends:
iDialogue broadly defines "content" as any customer-facing digital asset, including: