You've configured a perfect Quote/Opportunity in Salesforce and it's approved for delivery. Congratulations! So what is the next step?
Sending a quote as an email attachment is a common practice, but raises many questions.
- Was the quote received?
- Did it end up in a spam folder?
- Did they click on the call-to-action for more details?
- How many times did they view the quote?
- Does the buyer have enough information to make a purchasing decision?
Using Salesforce email templates with iDialogue extensions offers a better solution for quote delivery.
- Email open and click activity event notifications
- Inline quote line items
- Inline attachments with links to securely hosted documents
- Call-to-action buttons
- Mobile friendly email layouts
- SPAM-free templates
The ROI is tangible and very real:
- Faster time to close (sometimes within 2 hours of receipt!)
- Higher customer satisfaction
- Fewer back-and-forth quoting emails
- More reportable Quote KPIs and metrics
Learn more at iDialogue Documentation - Email Overview