There are a number of use cases where a Salesforce Admin or Developer may want to handle File upload events using Salesforce Flow Builder. Example use cases include:
iDialogue raises CONTENT_VERSION_INSERT and CONTENT_VERSION_UPDATE platform events for these types of use cases (note: as of Winter '23, "Record-Triggered Flows" did not support ContentVersion object types. This platform event approach provides an equivalent alternative). Implement this solution in 4-steps: 1. Begin by creating a new Flow of type "Platform Event-Triggered Flow". 2. Select the "iDialogue Event" type. 3. Add conditional branch decisions to check for ContentVersion Insert and Update events. $Record> Event Type = CONTENT_VERSION_INSERT $Record> Event Type = CONTENT_VERSION_UPDATE 4. Finally, add any custom flow handlers to process the ContentVersion insert or update events, such as making callouts to the iDialogue Content Intelligence API for file processing.
Note: that these platform events are always raised in an AFTER trigger context.
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