A headless content management system, or sometimes called an "API First" CMS, decouples the front end clients, aka “heads”, from the backend “body”.
This is in contrast to Web 1.0 content management systems that were more monolithic and primary evolved from desktop website content only.
Examples of how this technical architecture delivers business value:
The iDialogue API is an example of a headless CMS that primarily uses Salesforce as the backend, plus connects with other best-of-breed web services.
Example of front-end apps using the iDialogue API:
All of the above front ends are centrally supported through a single API.
The iDialogue API also proxies access to various back ends:
iDialogue broadly defines "content" as any customer-facing digital asset, including: