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## About Us

iDialogue is the flagship product of Pacific Apps, Inc., a California US-based Salesforce ISV [AppExchange Partner](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FvKpvUAF) focused on Agentic CRM. 

Pacific Apps was formed in 2018 with a focus on dialogue-driven customer experiences, intelligent document processing and content management solutions.

The company pivoted in 2023 to focus on an Agent-first architecture using the [OpenAI Frontier platform](https://openai.com/index/introducing-openai-frontier/) integrated with [Salesforce](https://www.salesforce.com). 
And re-launched iDialogue v2 in 2025 with an agent gallery and suite of Sales, Marketing and Support AI Agents.

## Company profile

- Focus: Salesforce-native AI assistants, document generation, and content-driven customer experiences.
- Operating model: remote team with headquarters near Salesforce Tower in San Francisco, California.
- Leadership: Mike Leach Founder/CEO ( [LinkedIn profile](https://www.linkedin.com/in/mleach/) ).

## Contact

For implementation and support questions, use [Contact](/contact.html).

For sales inquiries, please email us at [sales@idialogue.app](mailtosales@idialogue.app).
