---
template: "page.peb"
title: "Twilio Connection"
displayName: "Twilio"
description: "Governed Twilio connection setup for iDialogue messaging agents."
category: "connection"
contentType: "guide"
audience: "admin"
tags: "connections,twilio,sms,whatsapp,governance"
section: "connection"
seoTitle: "Twilio Connection"
seoDescription: "Learn how Twilio enables SMS, WhatsApp, and verification workflows for iDialogue agents."
---

## Twilio

<p><img src="/assets/img/connections/twilio.svg" alt="Twilio logo" style="width:72px;max-height:72px;object-fit:contain;" /></p>

Twilio enables iDialogue agents to send SMS, WhatsApp, and verification messages through approved messaging workflows.

By default, Twilio messaging can use an iDialogue-managed Twilio connection. Admins may provide their own Twilio API credentials for dedicated sender identity, routing control, and additional governance.

Credit consumption: Twilio messaging consumes 5 credits per sent SMS or WhatsApp message.

Managed Twilio sending is subject to iDialogue operational guardrails and support review. Contact support@idialogue.app for production sending volumes, sender registration, or dedicated Twilio account enablement.

Twilio connection support is available through the [Governance tier](/pricing.html).