---
template: "marketing.peb"
title: "Product - Analytics and Observability"
displayName: "Analytics and Observability"
description: "Measure runtime performance, workflow behavior, and agent outcomes to improve reliability at scale."
category: "product"
contentType: "overview"
audience: "end-user"
tags: "product,analytics,observability,monitoring,transcripts"
section: "product"
seoTitle: "Analytics and Observability"
seoDescription: "Track agent behavior, workflow health, and execution outcomes with operational visibility and controls."
---

## Analytics and Observability

Analytics and Observability provides the operational feedback loop needed to run AI capabilities reliably in production.

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Agent details and performance metrics
Transcripts 
Usage metrics - Usage dashboard.
Estimator https://www.idialogue.app/calculators/CreditEstimator.html 
-->

## Core capabilities

- Track multi-step execution plans and runtime activity.
- Review transcripts, usage patterns, and workflow outcomes.
- Monitor health indicators for automation reliability.
- Identify optimization opportunities from measured behavior.

## Typical outcomes

- Faster detection of workflow failures and quality drift.
- Better prioritization of improvements based on usage evidence.
- More predictable production operations across teams.

## Operational model

- Runtime telemetry is captured across agent, workflow, and session boundaries.
- Observability data supports troubleshooting, optimization, and governance review.
- Health checks and trend analysis guide rollout and scaling decisions.

## Related capabilities

- [AI Memory](/product/ai-memory.html)
- [Orchestration and Workflows](/product/orchestration-workflows.html)
- [Security and Governance](/product/security-governance.html)