---
template: "page.peb"
title: "Submit a Support Request"
displayName: "Support Request"
description: "Submit a support case directly to iDialogue Support using the Salesforce Web-to-Case form."
category: "support"
contentType: "form"
audience: "end-user"
tags: "support,cases,web-to-case"
section: "support"
seoTitle: "Submit a Support Request"
seoDescription: "Create a support case with iDialogue Support. Enterprise: same business day. Team: 1-2 business days."
---

## Submit a Support Request

Use this form to create a support case with iDialogue Support.

- Enterprise Edition: same business day response.
- Team Edition: response within 1-2 business days.

<form action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8&orgId=00D1U0000012HFl" method="POST" accept-charset="UTF-8">
  <input type="hidden" name="orgid" value="00D1U0000012HFl" />
  <input type="hidden" name="retURL" value="https://www.idialogue.app/support/request/submitted.html" />

  <!-- Optional debug fields for testing only -->
  <!-- <input type="hidden" name="debug" value="1" /> -->
  <!-- <input type="hidden" name="debugEmail" value="mike@idialogue.app" /> -->

  <p>
    <label for="name">Contact Name</label><br />
    <input id="name" name="name" type="text" maxlength="80" size="40" required />
  </p>

  <p>
    <label for="email">Email</label><br />
    <input id="email" name="email" type="email" maxlength="80" size="40" required />
  </p>

  <p>
    <label for="phone">Phone</label><br />
    <input id="phone" name="phone" type="text" maxlength="40" size="40" />
  </p>

  <p>
    <label for="subject">Subject</label><br />
    <input id="subject" name="subject" type="text" maxlength="80" size="60" required />
  </p>

  <p>
    <label for="description">Description</label><br />
    <textarea id="description" name="description" rows="8" cols="80" required></textarea>
  </p>

  <p>
    <button type="submit">Submit Case</button>
  </p>
</form>