One platform. Metered by credits. Credits power agent execution. Knowledge gives agents trusted context from approved content.
Starter
Start with core agent execution and credits for lightweight exploration.
Pro
+ 2x burst capacity
For production-ready agent workflows with a dedicated Knowledge Source.
Scale
For higher-volume agent workflows with multiple approved Knowledge Sources.
Governance
Governance reviews, audit support, advanced controls, and SLA flexibility for larger rollouts.
Reference details and pricing notes below remain markdown-backed for indexing and search.
iDialogue Pricing
One platform, metered by credits.
Credits power agent execution. Knowledge gives agents trusted context from approved content.
Plan tiers
- Starter: $0/month, 1,000 included credits/month with a hard 1,000-credit cap, 2 Active Agents, no Knowledge Sources.
- Pro: $99/month, 20,000 credits/month with 2x burst capacity, 5 Active Agents, 1 Knowledge Source.
- Scale: $599/month, 120,000 credits/month with 3x burst capacity, 25 Active Agents, 5 Knowledge Sources.
- Governance: annual custom pricing with workload-sized credits, negotiable burst capacity, custom Active Agent and Knowledge allocation, governance reviews, audit support, SLA flexibility, and advanced controls.
Active Agents are agents installed, configured, or enabled for use in your Salesforce org. Agent Gallery browsing does not count toward this limit.
How credits work
- Credits are consumed when agents run chat and skills.
- Heavier actions (large documents, extraction, long workflows, larger models) consume more credits.
- Knowledge storage, indexing, retrieval, and agent usage may consume credits based on indexed content size and workflow activity.
- Usage can be monitored and forecasted through platform dashboards and estimation tools.
Burst capacity
Burst capacity gives teams room for occasional usage spikes by extending included monthly credits with an approved line of credit. When usage rises above included credits, the extra credits are billed in arrears as overage for that billing period.
Starter stays simple with a hard 1,000-credit monthly cap and no burst capacity. Pro includes 2x burst capacity, Scale includes 3x burst capacity, and Governance burst capacity is negotiated around your rollout and workload profile.
Included capabilities across plans
- Salesforce-native AI assistants and flow actions.
- Intelligent document processing and content generation.
- Document rooms, customer-facing experiences, chat, personal agents, and background agents.
- Governance and deployment workflows, expanded in Governance.
Compare before rollout
Support model
Support options scale from self-service resources to direct channels, proactive health checks, governance reviews, and SLA options based on plan tier.