Twilio
Twilio enables iDialogue agents to send SMS, WhatsApp, and verification messages through approved messaging workflows.
By default, Twilio messaging can use an iDialogue-managed Twilio connection. Admins may provide their own Twilio API credentials for dedicated sender identity, routing control, and additional governance.
Credit consumption: Twilio messaging consumes 5 credits per sent SMS or WhatsApp message.
Managed Twilio sending is subject to iDialogue operational guardrails and support review. Contact support@idialogue.app for production sending volumes, sender registration, or dedicated Twilio account enablement.
Twilio connection support is available through the Governance tier.