Skills Catalog

iDialogue Skills Catalog

iDialogue Agents are configured with Skills. Skills are tools or behaviors that agents can invoke, much like functions.

Status tags:

  • Common = default/high-frequency usage
  • Active = currently wired in runtime
  • Platform = OpenAI-native tool type
  • Legacy = backward-compatibility alias/pattern
  • Internal = experimental, partially wired, or not currently wired
Skill Primitive / Tool Type Category Marketing Summary Status Source Signal
Describe SObjects describe_sobjects Salesforce Data Maps object schema, fields, and constraints before AI-driven data operations. Common, Active Manifests x14; FunctionFactory; prompts/skills
Query SObjects query_sobjects Salesforce Data Runs flexible SOQL to retrieve CRM records for answers, summaries, and actions. Common, Active Manifests x14; FunctionFactory; prompts/skills
Interpret Code interpret_code Analytics and Automation Unlocks code-interpreter workflows for advanced analysis, transformations, and artifacts. Common, Platform Manifests x13; code-interpreter injection in response runtime
Save Memory save_memory Memory Stores durable business rules and preferences for future conversations. Common, Active Manifests x11; FunctionFactory; prompts/skills
DML SObjects dml_sobjects Salesforce Data Performs create, update, upsert, and delete operations on Salesforce records. Common, Active Manifests x5; FunctionFactory; prompts/skills
Create Task create_task Salesforce Productivity Creates follow-up tasks directly on Salesforce records to move work forward. Common, Active Manifests x2; FunctionFactory; prompts/skills
Add Note add_note Salesforce Productivity Adds rich Salesforce notes linked to accounts, opportunities, cases, and other records. Common, Active Manifests x2; FunctionFactory; prompts/skills
Global Describe global_describe Salesforce Data Scans the full org object catalog to start schema-aware agent workflows. Common, Active Manifests x1; FunctionFactory; prompts/skills
Deploy Field deploy_field Salesforce Metadata Deploys production-ready custom fields without leaving the conversation flow. Common, Active Manifests x1; FunctionFactory; prompts/skills
Retrieve File Content retrieve_file_content Retrieval Pulls grounded answers from file content in record-centric workflows. Common, Internal Manifests x1; primitive declared; class exists
Delete Memory delete_memory Memory Removes obsolete agent memories so new policy and logic can take effect. Active FunctionFactory; prompts/skills
Deploy Metadata deploy_metadata Salesforce Metadata Deploys metadata snippets for rapid admin and developer iteration. Active FunctionFactory; primitive declared
Invoke Flow invoke_flow Salesforce Automation Calls auto-launched Salesforce Flows with agent-provided inputs. Active FunctionFactory; prompts/skills
Invoke Apex invoke_apex Salesforce Automation Calls Invocable Apex actions for governed, custom backend logic. Active FunctionFactory; prompts/skills
Platform Event platform_event Salesforce Orchestration Publishes Salesforce platform events to trigger downstream automations. Active FunctionFactory; prompts/skills
Salesforce Send Email salesforce_send_email Communications Sends outbound email through Salesforce-connected identity and governance. Active FunctionFactory; prompts/skills
Verify Address verify_address Data Quality Validates and standardizes U.S. addresses before record updates. Active FunctionFactory; prompts/skills
Run Background run_background Agent Orchestration Offloads long-running tasks to asynchronous background execution. Active FunctionFactory; prompts/skills
Transfer Agent transfer_agent Agent Orchestration Hands conversations to a specialized agent while preserving business context. Active FunctionFactory; primitive declared
Set Memory set_memory Memory Legacy alias for memory creation retained for compatibility. Active, Legacy FunctionFactory alias to save_memory; prompts/skills
Generate PDF generate_pdf Document Automation Converts HTML/Markdown outputs into polished business-ready PDF documents. Active FunctionFactory; prompts/skills; public skill doc
Search Knowledge search_knowledge Retrieval Queries org-specific vectorized knowledge for grounded responses. Active FunctionFactory; prompts/skills
Search Web search_web Web Intelligence Retrieves public web intelligence for account and market enrichment. Active FunctionFactory; prompts/skills
Google Search google_search Web Intelligence Runs Google-powered web lookups for external validation and enrichment. Active FunctionFactory; prompts/skills
Crawl Web crawl_web Web Intelligence Crawls target URLs and returns cleaned page text for downstream reasoning. Active FunctionFactory; prompts/skills
Geocode Address geocode_address Geo Intelligence Converts addresses into latitude/longitude for mapping and routing use cases. Active FunctionFactory; prompts/skills
Geo Route geo_route Geo Intelligence Calculates route distance, duration, and directions between coordinates. Active FunctionFactory; prompts/skills
Create View create_view Experience and CMS Creates landing/room experiences for agent-driven engagement flows. Active FunctionFactory; primitive declared
Send SMS send_sms Communications Sends SMS messages for reminders, outreach, and operational updates. Active FunctionFactory; prompts/skills
Dispatch Agent dispatch_agent Agent Orchestration Background handoff primitive for long tasks with ticket-style execution. Internal Primitive + class + prompt present; not in current FunctionFactory map
Search SObjects search_sobjects Salesforce Data Intended SOSL-style search across objects for broad record discovery. Internal Primitive + prompt present
Get Report get_report Analytics Report retrieval placeholder for analytics-centric assistant workflows. Internal Primitive declared
Generate Document generate_document Document Automation Planned document-generation primitive for templates and narrative outputs. Internal Primitive declared
Generate Excel generate_excel Document Automation Planned spreadsheet generation primitive for structured output delivery. Internal Primitive declared
Generate Image generate_image Content Generation Planned image-generation primitive for visual content workflows. Internal Primitive declared
E-Sign Document esign_document Document Automation Planned eSignature-oriented primitive for approval and signing flows. Internal Primitive declared
Read Document Page read_document_page Document Intelligence Planned OCR page-read primitive for document processing pipelines. Internal Primitive declared
Search Memory search_memory Memory Planned memory-retrieval primitive for historical preference lookups. Internal Primitive declared
Update TODO update_todo Agent Orchestration Internal TODO-recitation primitive for long-horizon background execution. Internal Primitive + class + prompt present
Reverse Geocode Address reverse_geocode_address Geo Intelligence Planned coordinate-to-address conversion primitive for geo enrichment. Internal Primitive declared
Geo Distance geo_distance Geo Intelligence Planned point-to-point distance primitive for routing and territory logic. Internal Primitive declared
Geo Nearby geo_nearby Geo Intelligence Planned nearby-places primitive for location-aware workflows. Internal Primitive declared
Geo Timezone geo_timezone Geo Intelligence Planned timezone lookup primitive for scheduling and SLA workflows. Internal Primitive declared
Run Code run_code Analytics and Automation Deprecated alias retained for compatibility; canonical primitive is interpret_code. Legacy, Platform Primitive declared as deprecated alias
Query Records query_records Salesforce Data Deprecated legacy class-based query path from older function-calling model. Legacy, Internal QueryRecords class (deprecated)
Retrieve Metadata retrieve_metadata Salesforce Metadata Stubbed narrow metadata retrieval class reserved for future blocking metadata calls. Internal RetrieveMetadata class stub
Code Interpreter code_interpreter OpenAI Platform Native OpenAI tool for Python execution, analysis, and artifact generation. Platform ModelRequest.withCodeInterpreterTool; response runtime injection
File Search file_search OpenAI Platform Native OpenAI vector-store retrieval tool for file-grounded responses. Platform ModelRequest.withFileSearchTool; response tool deserializer
Computer Use Preview computer_use_preview OpenAI Platform Native OpenAI tool type for UI automation scenarios (available in schema layer). Platform, Internal ComputerUseResponseTool; deserializer support
Generated 2026-03-17T05:03:49.100017Z
iDialogue Agent

Ask about this page, related knowledge or specific iDialogue product and support features.